AI chatbots provide instant customer support, reduce wait times, and enhance user engagement. These bots use Natural Language Processing (NLP) to understand user queries and respond in a human-like manner.

How It Works:

• Rule-Based Chatbots: Answer basic FAQs using predefined responses.
• AI-Powered Chatbots (Conversational AI): Understands context, intent, and user sentiment to provide personalized responses.
• Voice-Based Virtual Assistants: AI-powered voice bots can handle spoken requests.
• Multilingual Support: AI chatbots can interact in multiple languages.

Key Features:

• 24/7 Instant Customer Support: AI handles queries without human intervention.
• Advanced Sentiment Analysis: AI detects frustration, urgency, or confusion in user messages.
• Seamless Human Handoff: Transfers complex issues to human agents when needed.
• AI-Based Appointment Booking & Order Tracking: Chatbots assist with scheduling and status updates.

Use Case:

• Healthcare Websites: AI chatbots help book doctor appointments and answer medical FAQs.
• Banking Websites: AI assists users with transactions and account inquiries.